Terms & Conditions

This website is owned by Ziggy Star, HELIJADE d.o.o., Hercegovačka 66, 21 000 Split, Croatia.By browsing, accesing, using or registering on this Site or otherwise using our Services, you are agreeing to all of the following Terms and Conditions, including any policies reffered to these terms.

Please read these Terms and Conditions carefully. We reserve the right to change this Site and these Terms at any time.If you are unwilling to be bound by these Terms, you should not browse, access, use or register on the Site.

The agreement between Customer and Agency comes into force as soon as Agency provides written confirmation of a booking to Customer by any mean. Customers undertake to fulfil the obligations contained within these terms and conditions.

When you use this Site, or send emails to us, you are communicating with us electronically. You consent to recive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or throuhg our other services. You agree that all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirements that such communications be in writing.

Agency reserves the right to make modifications to the prices made public in case of drastic changes in transport prices and other services. The prices of our tour are listed in EURO.

Offered services are presented on our website with detailed descriptions and photographs. There are tabs with all program details including available dates and prices to be booked online. Additional information may be requested via email regarding any tourist services for which the company is registered.

By making an ONLINE booking via the Agency web page booking system, you are expected to pay the full amount at once for all the products.

The payment on the Agency ONLINE reservation/booking system is done only with PAYPAL.If you desire to pay any other way, please contact us directly.

All Pub Crawl Ziggy Star participants must be 18 years or older.

All customers are responsible for their own safety and well-being during the event. Pub Crawl Ziggy Star will do its best to ensure that participants safely attend a variety of localities and venues. However, Pub Crawl Ziggy Star events cannot mitigate every eventuality and as such, Ziggy Star events involve an element of possible risk. All participants acknowledge these risks and attend events of their own accord and solely at their own risk.

On our tours large quantities of alcohol are often consumed. All clients are responsible for their own safety and well-being. We don’t encourage any of our clients to engage in any dangerous activity or to drink excessively. Ziggy Star cannot accept any responsibility if the client drinks too much or engages in dangerous activities and suffers injury, illness, death, loss or damage as a result.

All venues (including bars and clubs), attended during our tours reserve the right to refuse entry or remove participants from venues for any reason including drunk, disorderly, aggressive, abusive or anti-social behaviour. Pub Crawl Ziggy Star accepts no liability in the event of refusal or removal and will not refund money in such an event.

Clients together with their persona property including baggage are at all times solely at their own risk. Clients are wholly responsible for arranging their own insurance. Clients making their own arrangements should ensure that there are no exclusion clauses limiting protection for the type of activities in their tour.

During the tour, we may take a photographs and films of you (as part of a group) while you are a customer and these may be used in our brochures, advertising and publicity material and/or social networks with Customers consent.

Pub Crawl Ziggy Star reserves the right to cancel a tour at our discretion and for any reason. In the event of a cancellation, Pub Crawl Ziggy Star will try to contact distributors and clients as quickly as possible and will refund or replace tickets where appropriate.

Pub Crawl Ziggy Star reserves the right to change or modify tours without notice, including changing or altering venues and routes. In the event of a change, Pub Crawl Ziggy Star will endeavor to substitute comparable venues, but accepts no liability for changes.

Ziggy Star reserves the right to cancel the program at any time if the customer does not obey the instructions of the tour guide and appears likely to endanger the safe and comfortable progress of the tour, that client may be excluded from all or part of the tour. In this case the customer does not have the right to any refund or cover any additional costs incurred by customers as a result.

Pub Crawl Ziggy Star offers quality tour packages for ultimate satisfaction of our clients. We want you to leave our city happy and full of new exciting adventures. Our team is devoted to organise great tours.

Despite all our efforts we urge you to give us feedback in any form. If the client has a complaint he/she must bring it to the attention of the tour guide right away. That way our team has the chance to rectify the situation upon evaluation of the complaint. Possible amendments to the tour in the interest of satisfaction of a client can be made only if the complaint is presented during the tour. Complaints made at a later time will not be taken into consideration. Should the complaint be presented during the tour and the problem remained unresolved another complaint must be made in writing to Ziggy Star within 7 days of the completion of the tour.

This website has been designed for use within the Republic of Croatia. By accessing this website you are agreeing that the Courts of Croatia will deal with any disputes which may arise between you and us, and that Croatian law shall be the applicable law.

The contents and formats on these websites, with the exception of the parts of text and pictures that have no commercial character and are exclusively meant for the purpose of guest information and the promotion of tourist services in Croatia, are owned by the Agency. The contents may be copied only for noncommercial purposes and for individual use, respecting all copyrights and owner’s rights.